How do I make an order?
Simply fill in the order form with your details, tell us who is this song for, any special occasion, preferred genre, choice of tempo, the intended mood and vibe, and it will be great if you can provide additional stories on how special this person is to you, what kind of feelings and important words you would like to express. With payment, your order form will be completed.
What is the difference, Music and Music + Video?
The biggest difference between a customised song and a customised song + video is that the latter comes with a visual aspect. If you purchase a song + video not only do you get a personalised an customised song to gift to your loved ones, but you also get your very own customised music video to enhance the listening experience!
How long does it take for the song to be made?
Songs take an average of 5-7 days to be created, so once you’ve confirmed your order you can expect the finished product in the next week.
What if I don’t have an occasion for this customised song gift?
The best gifts are always a surprise! A personalised song is invaluable and timeless!
Can I change the details of my order form after submission?
No, you will not be able to make any changes after the submission of the order form. This is not to confuse the musician artiste; hence do ensure you have the correct details before you make the order form submission. On the off chance that you have a change to request, please contact us and we’ll try our best!
Can I ask the Musician Artist to edit a few parts of the song?
Once you have listened to your song, your welcome to provide feedback and if possible we will definitely edit parts of the song as per your request.
How do I become an Artist on My Creative Factory?
We are always on the lookout for musicians so please send an email with examples of your work and we’ll get in touch for the next steps!
How involved will I be in the lyric writing portion of the song?
Upon placing an order for a song you will be asked to fill out a form with information about how you want your song to sound, this is where you get to contribute lyrically. If there are things that you want mentioned within the lyrics of the song you can simply add it to the form and we will ensure it happens!
What happens if I don’t like the finished product?
If you are dissatisfied with the final product, we would love to help you refine your custom song, be it the lyrics or the melody, to ensure it is appealing to your liking! As artists are paid per song delivered, we are unfortunately unable to offer refunds. We will always try our best and will not stop until you are content with your special gift!
Are the songs family friendly/non-explicit?
Songs will be family friendly unless requested otherwise by customers.
How long are the customised songs?
Songs are usually around 3 minutes long, though the length may vary depending on the style and message of the music.